Shipping policy


Last updated: January 27 2026

We ship from Melbourne and aim to get Bougie to you as fast as reasonably possible.


Where we ship

  • Australia-wide

If you’re outside Australia, stay tuned.


Processing time

Orders are usually processed within 1–3 business days.
During busy periods or launches, it may take a little longer.


Delivery timeframes

Shipping timeframes are estimates only and depend on your location and carrier.

Once your order leaves us, it’s in courier hands — but we’ll always help chase things up if needed.


Shipping costs

Shipping costs are free if you spent more than $25 in an order and this is shown before payment.

No surprises.


Tracking

If tracking is available for your order, you’ll receive it via email once dispatched.


Delays & issues

Occasionally things run late (weather, couriers, chaos).
If your order seems stuck or missing, email lovehate@bougiesnacks.com and we’ll help.


Incorrect address

Please double-check your shipping details at checkout.
If an order is returned due to an incorrect address, reshipping (not free shipping) costs will apply.