Shipping policy
Last updated: January 27 2026
We ship from Melbourne and aim to get Bougie to you as fast as reasonably possible.
Where we ship
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Australia-wide
If you’re outside Australia, stay tuned.
Processing time
Orders are usually processed within 1–3 business days.
During busy periods or launches, it may take a little longer.
Delivery timeframes
Shipping timeframes are estimates only and depend on your location and carrier.
Once your order leaves us, it’s in courier hands — but we’ll always help chase things up if needed.
Shipping costs
Shipping costs are free if you spent more than $25 in an order and this is shown before payment.
No surprises.
Tracking
If tracking is available for your order, you’ll receive it via email once dispatched.
Delays & issues
Occasionally things run late (weather, couriers, chaos).
If your order seems stuck or missing, email lovehate@bougiesnacks.com and we’ll help.
Incorrect address
Please double-check your shipping details at checkout.
If an order is returned due to an incorrect address, reshipping (not free shipping) costs will apply.