Terms of service


Last updated: January 27 2026

By using this website or placing an order with Bougie Snack Dates Pty Ltd (“Bougie”, “we”, “us”), you agree to the following terms. Nothing dramatic — just the usual ground rules.

General

These Terms apply to all users of our website and all purchases made through it.

We may update these Terms occasionally. Continued use of the site means you accept the current version.

Products

We do our best to describe products accurately. That said:

  • Packaging, flavours, and appearance may vary slightly

  • Product images are indicative only

All ingredients and allergen information are listed on product packaging.

Pricing

  • All prices are in Australian Dollars (AUD)

  • Prices include GST unless stated otherwise

  • We may change prices at any time, but never after an order is placed

Orders

  • Orders are subject to availability

  • An order confirmation email does not guarantee acceptance

  • We reserve the right to cancel or refund orders if stock issues or errors occur

If that happens, we’ll contact you promptly.

Shipping

  • Delivery timeframes are estimates only

  • Delays can happen (couriers, weather, life)

  • Risk passes to you once the order is delivered

Returns & refunds

Our goods come with guarantees under Australian Consumer Law.

Because our products are food:

  • We do not accept change-of-mind returns on opened items

  • Refunds or replacements apply where products are faulty, damaged, or not as described

For help, email lovehate@bougiesnacks.com.

Food & health disclaimer

Our products are food, not medical advice.

  • Always check ingredients and allergen information before consuming

  • Consumption is at your own discretion

  • We make no claims about medical, health, or pregnancy outcomes beyond what is permitted by law

Intellectual property

All content on this site — including branding, images, copy, and designs — belongs to Bougie Snack Dates Pty Ltd and may not be used without permission.

Limitation of liability

To the extent permitted by law:

  • We are not liable for indirect or consequential loss

  • Our liability is limited to the value of the products purchased

Governing law

These Terms are governed by the laws of Victoria, Australia.

Contact

Questions, issues, love letters?
Email us at lovehate@bougiesnacks.com